Terms & Conditions – Complete Usage Guide for 100 Casino Malaysia

1Acceptance of Terms & Conditions

By registering, accessing, or using any part of the 100 casino accessible at https://100casino.bet, you agree to be fully bound by these Terms & Conditions. If you do not agree with any part of this document, please discontinue use of our platform immediately.

These Terms & Conditions constitute a legally binding agreement between you ("Member" or "User") and 100 casino ("the Company", "we", or "the platform"). This agreement governs all aspects of platform usage, including account registration, deposits, withdrawals, participation in games, and promotions.

2Eligibility & Registration Requirements

To register and use the services of 100 casino, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration and at all times while using the platform.
• Be located within a geographic jurisdiction permitted by 100 casino.
• Not on any self-exclusion list or restriction list imposed by the relevant authorities.
• Has full legal capacity to enter into a binding agreement.
• Not acting on behalf of any third party or unauthorised entity.
• All information provided during registration is true, accurate, and current.

100 casino reserves the right to request identity verification documents at any time to confirm your eligibility. Required documents may include a copy of your Malaysian identity card (MyKad), bank statement, utility bill, or any other supporting documents deemed necessary.

3User Account & Member Responsibilities

Each individual is only permitted to hold one (1) active account at 100 casino. Creating multiple accounts — whether using the same or different names, email addresses, phone numbers, or other details — is strictly prohibited. If found to be in violation, 100 casino reserves the right to suspend all associated accounts and forfeit any existing balances without prior notice.

You are solely responsible for keeping your account login credentials confidential. 100 casino will never ask for your password through any communication channel, including email, SMS, phone, or live chat. If you suspect that your account has been accessed by an unauthorised party, change your password immediately and contact our support team.

You are responsible for ensuring that all information in your account — including your name, phone number, email address, and payment details — is accurate and up to date. Failure to do so may delay withdrawal processing or bonus verification.

4Deposits & Payment Methods

All deposits into your 100 casino must use a valid payment method available on our platform. Deposits from unrecognised sources or unauthorised third parties are strictly prohibited.

100 casino reserves the right to request proof of ownership for the payment method used. This includes e-wallet account screenshots, bank statements, or other relevant transaction proof as part of the AML (Anti-Money Laundering) verification process.

5Fund Withdrawal

Withdrawals may only be made to the same payment method used for your first deposit, unless that method does not support withdrawals. 100 casino reserves the right to request full identity verification before processing your first withdrawal or any withdrawal exceeding RM5,000.

• E-wallet (TNG, GrabPay, Boost, DuitNow): 3 to 15 minutes for withdrawals up to RM5,000.
• Bank transfer (FPX, Maybank2u, CIMB Clicks): 1 to 3 business days.
• Jackpot winnings exceeding RM50,000: Up to 5 business days with a special verification process.

The minimum withdrawal amount is RM20. The daily withdrawal limit is RM50,000 for standard accounts and up to RM200,000 for VIP accounts. Limits are subject to review based on account history and membership status.

6Bonuses & Promotions

All bonuses and promotions offered by 100 casino subject to the specific terms and conditions stated on the relevant promotions page. The following terms are the baseline conditions applicable to all bonuses unless otherwise stated:

• Each bonus may only be claimed once per member, per household, and per device, unless otherwise stated.
• The welcome bonus is available for your first deposit only and cannot be combined with any other offer.
• The standard rollover requirement for deposit bonuses is 10x to 30x, depending on the bonus type.
• Free spins obtained through bonuses are subject to a 20x rollover on the winnings.
• Bonuses are non-transferable between accounts and have no cash value until all rollover requirements have been met.
• 100 casino reserves the right to modify, suspend, or cancel any promotion with reasonable notice.

7Game Rules & Fairness

All games available at 100 casino — including slots, live casino, roulette, blackjack, and baccarat — use Random Number Generator (RNG) technology that has been independently audited by a recognised third-party body. This ensures that every game outcome is completely random and cannot be manipulated by any party.

• The RTP (Return to Player) value for each game is openly displayed within the relevant game information.
• Any attempt to exploit technical vulnerabilities or use automated software or bots is strictly prohibited.
• Legitimate and legal gameplay strategies are fully permitted.
• In the event of a technical failure during a game, 100 casino reserves the right to void the relevant round and return the wagered amount to the member's account.
• Game results displayed on the 100 casino is final and binding unless there is clear evidence of a technical failure.

8Sports Betting & Odds

100 casino offers Sports Betting covering football (Malaysia Super League, EPL, La Liga, Champions League), BWF badminton, e-sports, and a wide range of other sports. Specific Sports Betting rules are as follows:

• All bets are final once confirmed by the system, except where there is a material error in the odds setting.
• 100 casino reserves the right to void or adjust odds in the event of a technical error or incorrect information at the time odds were set.
• For postponed or cancelled matches, bets will be reversed within 24 hours unless the match resumes within 72 hours.
• The minimum bet is RM1, and the maximum varies by match type and betting market.
• Bets placed on matches already in progress (in-play) are subject to the specific rules outlined in the platform's live Sports Betting section.
• Any form of match-fixing or collusion to influence match outcomes is a serious violation and will be reported to the relevant authorities.

9Responsible Gaming

100 casino is fully committed to the principles of responsible gaming. We believe that betting should be a form of entertainment enjoyed within healthy and reasonable limits. As part of this commitment, we provide the following tools for all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account settings.
• Loss Limit: Set a maximum loss amount you do not wish to exceed within a given period.
• Play Time Limit: Set a daily session time limit that will notify you once the limit has been reached.
• Time-Out: Take a break from playing for 1 day, 1 week, or 1 month.
• Self-Exclusion: Exclude yourself from the platform entirely for a minimum period of 6 months or permanently.

10Account Closure & Suspension

You may close your account at any time by contacting the support team at 100 casino via live chat or email. Before closure, ensure all active bonus rollover requirements have been met and all remaining funds have been withdrawn. Any funds left unclaimed after a 90-day collection period following account closure will be forfeited.

100 casino reserves the right to suspend or close any member's account immediately and without prior notice if:

• A member breaches any part of these Terms & Conditions.
• A member is found to be involved in fraud, money laundering, or any other illegal activity.
• Members use automation software, bots, or other unauthorised methods to gain an unfair advantage.
• Duplicate accounts detected for the same individual.
• Member found to be under 18 years of age.

11Dispute Resolution

If you have a complaint or dispute related to 100 casino, follow these steps:

• Step 1: Contact our support team via live chat or email at support@100casino.bet, providing full details of your dispute.
• Step 2: Our team will investigate your complaint within 5 business days and provide an initial response.
• Step 3: If a resolution is not reached at the first stage, the case will be referred to a senior manager for further review within 10 business days.
• Step 4: The final decision of senior management is conclusive and binding on both parties.

System records 100 casino — including transaction logs, betting records, and system logs — constitute official evidence to be used in any dispute resolution process. All records are stored and locked against modification once a dispute has been reported.

12Terms & Conditions Amendment

100 casino reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of any material changes via their registered email and a notice on our website at least 14 days before the changes take effect.

Continued use of the 100 casino after the notice period will be considered acceptance of the amended terms. If you do not agree with the changes, you have the right to close your account and withdraw all remaining funds before the new terms take effect.